Shipping Policy
Once you place an order, you’ll receive an order confirmation via email. This confirms that your order has been received and your payment has been successfully authorized.
At backpackbazaar.co.uk, we’re dedicated to delivering the best shipping options wherever you may be. Our aim is to serve customers across the United Kingdom daily, ensuring that you receive high-quality service and timely deliveries.
After your order is confirmed, you’ll be kept updated on its status and shipping details. You’ll receive a tracking number by email once your order has shipped.
Shipping Costs
Shipping fees for products are determined at the time of your order. Shipping is free across the United Kingdom.
Order Acceptance and Pricing
Please note that, occasionally, an order may not be processed for various reasons. We reserve the right to refuse or cancel any order at our discretion and at any time. We may request further verification or information, such as a contact number and address, prior to order acceptance. To prevent potential credit or debit card fraud, we may verify your payment information and identity details. This verification may include checking your identity, residence, or bank details. If any risk of fraud is suspected, we may cancel an order immediately. While we strive to provide the most accurate pricing on our website, pricing errors may occur. If an item is listed at an incorrect price, we reserve the right to refuse or cancel orders, regardless of whether your order was confirmed or your credit card was charged. If an item is incorrectly priced, we may contact you for instructions or cancel your order and notify you accordingly.
We make every effort to ship your order as promptly as possible, with all orders processed immediately upon submission.
What Happens After I Place My Order?
Processing, Shipping, and Delivery Times for the United Kingdom
Once your order is placed, our team begins processing it right away. Here’s a timeline to help you plan:
- Order Cut-Off Time: 2:00 PM (GMT)
- Order Processing Time: 1-2 business days (Monday to Friday)
- Transit Time: 3-10 business days (Monday to Friday)
After placing an order, you’ll receive a confirmation email containing your order number and confirmation details. For personalized items, delivery may take longer.
If you don’t see the confirmation email in your inbox, please check your spam folder. If it’s not there, reach out to us at contact@backpackbazaar.co.uk with the subject “Order Confirmation Not Received,” and a team member will assist you.
For custom orders, we will reach out separately to confirm that any necessary adjustments have been made before processing and shipping your items.
How Can I Track My Order Status?
Track your order using the tracking number provided by email. If you haven’t received a tracking number within 7 business days, please email us at contact@backpackbazaar.co.uk, and we’ll assist you.
Contact Us
Email: contact@backpackbazaar.co.uk
Phone: +4407349571165
Business Address:
Backpack Bazaar by HOPE E-COMMERCE ENTERPRISES PTY LTD
Level 18, 324 Queen Street, Brisbane City, QLD, 4000, Australia
ABN: 70 676 125 732